Patients or their authorized representatives have the right to file a grievance if they have concerns about care, services, or patient rights.

 

We encourage you to first speak with a staff member or department manager so concerns can be addressed promptly. However, you may submit a formal grievance by contacting:

 

Joe Deeter, MHA, MS, BSN, RN, CPHRM, CPPS, DNV-CHIPP

Quality & Patient Safety Officer

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Phone: 520-432-6471

Email:  jdeeter@cqch.org

 

All grievances are reviewed through a formal process required by federal and accreditation standards. This process includes a fair and thorough review of the concern, and you will receive a written response summarizing our findings and any actions taken or planned. Our goal is transparency, accountability, and continuous improvement in the care and services we provide.

 

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