About the Role
Summary: The Community Health Worker coordinates with medical providers, primary care teams, and social services agencies to provide short term care and connection to resources and support to improve the health and general well-being of patients through education and coordination of care and services.
Specific responsibilities include the following:
a. Assist the hospital care manager and outpatient clinic providers with patient needs.
• Secures in-home services and out-of-home placements and funding;
• Facilitates appointments with outpatient clinics and specialty services;
• Receives referrals for patients in need of social services.
b. Address complex social situations.
• Works with medical staff in assessing and reporting cases of abuse and
neglect in children and vulnerable adults;
• Works with patients facing domestic violence, drug, and alcohol addiction,
sexual assault, and mental health crises.
c. Assists in facilitating grief counseling.
d. Act as a liaison with outside agencies including law enforcement, Adult Protective
Services, Child Protective Services, nursing homes, community mental health
services, and Office of Public Advocacy.
e. Works with Risk Management to bring issues to their attention when there are opportunities
to intervene early before situations escalate.
f. Aid with changing insurance plans, placement in assisted living or skilled nursing
facilities, and finding more affordable prescription assistance.
• Bachelor’s degree in social work or other relevant field from an accredited university;
• Minimum of two years work experience in the field;
• Certification preferred but required within 12 months of employment.